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Delete your Bisplit account

Last updated: August 31, 2026

You can delete your Bisplit account and its associated data at any time. You do not need to install the app or sign in to this page to make the request.

Option 1 — Delete it yourself in the app

Open Bisplit and go to Settings → Delete account. You will be asked to confirm, and the deletion begins immediately.

Option 2 — Request deletion by email

We verify the request before acting on it, because deleting an account changes what other members of your groups can see. Verification means confirming that you control the registered email address or sign-in method. If you signed in with Google or Apple, tell us which one you used. If you used a guest session and never added an email address, we cannot verify ownership from this page — delete the account from inside the app instead, where your session proves who you are.

What gets deleted

• Your account and sign-in credentials.
• Your profile: display name, email address and profile photo.
• Push notification tokens for your devices.
• Receipt images you uploaded.
• Your membership in every group you belong to.

What is kept, and why

Expenses and payments you contributed to a shared group stay in that group's financial history, attributed to a removed user rather than to your name. Deleting them would silently change what other members owe each other and would corrupt balances that people may have already settled against.

If you need those records removed too, say so in your email. We will contact the affected groups, because that change affects other people's balances and cannot be made unilaterally.

How long it takes

In-app deletion starts immediately. Email requests are actioned within 30 days of us verifying the request, and usually much sooner. Backups are rotated on a rolling basis, so a copy may persist in encrypted backups for up to a further 30 days before being overwritten.

Questions

Contact [email protected]. See also our Privacy Policy.